Examples & case studies
The kinds of errors we look for.
Every audit is different, but the mistakes rhyme: a higher rate left on too long, background music billed as live entertainment, floor areas that were never re-measured. Below are illustrative examples of what an audit typically finds and puts right.
iThese are illustrative examples, not specific clients. MLC is an independent, early-stage consultancy — as audits complete, we’ll publish real, consented results here (anonymised where a client prefers). Figures shown elsewhere on the site are illustrative and exclude VAT. See how we estimate savings.
Independent café · 1 siteBefore £690£505 / yr
£185 saved · ↓27% Restaurant group · 8 sitesBefore £14,320£10,180 / yr
£4,140 saved · ↓29% Dealerships · 15 showroomsBefore £22,600£17,850 / yr
£4,750 saved · ↓21% Anatomy of an audit
ExampleIndependent café · 1 siteA backdated first-year higher rate never dropped off.
What we foundStandard-plus-50% still applied in year two; storeroom counted as audible area.
OutcomeCorrected to the standard shop tariff, with the overcharge refunded.
ExampleRestaurant group · 8 sitesBackground music billed under a live-entertainment tariff across the estate.
What we foundUsage misclassified on most sites; two closed units still being billed.
OutcomeReclassified to background music and dormant sites removed.
ExampleDealership network · 15 showroomsBills kept climbing with no clear reason.
What we foundShowrooms sitting under a motor-vehicle tariff rather than retail; floor areas overstated.
OutcomeMoved to the correct retail tariff with areas re-measured.
Could any of these be your bill?
Send us your invoices or book a free Sanity Call. We’ll check for exactly these errors — and if there aren’t any, we’ll tell you. No savings, no fee.
Illustrative examples only, ex-VAT. Independent — not affiliated with PPL PRS Ltd, PRS for Music or PPL.