Every audit is different, but the mistakes rhyme: a higher rate left on too long, background music billed as live entertainment, floor areas that were never re-measured. Below are illustrative examples of what an audit typically finds and puts right.
What we foundStandard-plus-50% still applied in year two; storeroom counted as audible area.
OutcomeCorrected to the standard shop tariff, with a credit requested for the overcharged period.
ExampleRestaurant group · 8 sitesBackground music billed under a live-entertainment tariff across the estate.
What we foundUsage misclassified on most sites; two closed units still being billed.
OutcomeReclassified to background music and dormant sites removed.
ExampleDealership network · 15 showroomsBills kept climbing with no clear reason.
What we foundShowrooms sitting under a motor-vehicle tariff rather than retail; floor areas overstated.
OutcomeMoved to the correct retail tariff with areas re-measured.
These are illustrative examples, not specific clients. MLC is an independent, early-stage consultancy; as audits complete we’ll publish real, consented results here, anonymised where a client prefers. Figures exclude VAT. See how we estimate savings.
Could any of these be your bill?
Send us your invoices or book a free Sanity Call. We'll check for exactly these errors, and if there aren't any, we'll tell you. For 1 to 3 sites the check is free; for four or more sites the review is free and we only charge on confirmed savings or credits.